Member Services

Welcome, Concierge & Front Line Staff

Good customer service starts with having the right information, and this page is updated frequently to ensure you are up to speed with what is happening around town! It will contain special notices, key dates and helpful resources so that you can better respond to common guest questions and needs. If you are missing something, please see the Planning Resources page or let us know.

Whistler Presents: Family Après

  • February 19, 21, 26, 28
  • March 5, 7, 12, 14, 19, 21, 26, 28
  • 3:00 p.m. – 6:00 p.m., Whistler Olympic Plaza Stroll area

Events Listings


Car Free = Carefree

  • For your Reference - Travel Planning Guide
  • Blog to Share with Guests - Car Free And Carefree: 8 Reasons To Ditch The Car On Your Whistler Trip
  • Full winter transit service includes express buses and free shuttles around the Village
  • BC Transit’s Family Travel Program - Up to three kids under 12 can travel free with fare paying adults on Whistler transit
  • Free shuttles to Upper Village, Marketplace and Benchlands – easy for guests to get around
  • Staying Safe while walking on the road - Visibility
  • Gateway Loop Project

    • Taxi operations have returned to the outer ring road at Gateway Loop! On high traffic nights, gates designed to funnel customers to the taxis will be activated. Buses will drop off and pick up in the inner loop. There is limited public parking available within the Gateway Loop area at this time. More...

    Weather & Road Updates

    * Do you know of an event that should be listed here? Use the online form to submit an event. Please note: events entered online can take up to a week to process, allow for ample lead-time.

    ** More information about weather, and Whistler webcams, can be found on