Member Services

Welcome, Concierge & Front Line Staff

Good customer service starts with having the right information, and this page is updated frequently to ensure you are up to speed with what is happening around town! It will contain special notices, key dates and helpful resources so that you can better respond to common guest questions and needs. If you are missing something, please see the Planning Resources page or let us know.


Tourism Whistler is continuing to monitor the COVID-19 (coronavirus) situation closely. We are staying in contact with our industry and resort partners, and are committed to keeping our membership informed as the situation evolves. For more information on COVID-19 and links to resources, please visit: